Job Posting

Mission Success Leader (Lead Technician)

  • Full Time
  • Atlanta, GA (Remote)
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Website ASW

Impress your audience.

Goals and Outcomes:
The Mission Success Leader is responsible for leading our client missions to success. This includes setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment to create an experience that will help our clients impress their audience.

Essential Responsibilities:
• Understand and review all drawings so that all related information, Schedules and documentation is understood.
• Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
• Assemble and test equipment racks per the rack build schedule.
• Ensure the equipment is programmed, configured and tested prior to onsite installation.
• Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
• Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
• Inventory and deliver all equipment to the job site.
• Complete walk through of the site with the PM and go over all details of the installation.
• Verify working times and access to the workspace.
• Install all equipment per ASW documentation and standards.
• Perform minor DSP changes and load control code as necessary.
• Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
• Update mission progress in PlanGrid and Zoho Projects at the end of each day.
• Ensure that all equipment is connected per the drawings.
• If the drawings are incorrect for functionality, mark the necessary changes accordingly in PlanGrid..
• Ensure that every wire has a label and it is marked according to the drawings.
• Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
• Work with the Field Engineer to perform and document system commissioning.
• Submit all changes to engineering for as-built drawings.


  • CTS (CTS-I Preferred)
  • Excellent written and verbal communication skills
  • Proven customer service experience
  • IP networking knowledge
  • AV system troubleshooting skills
  • Setup and connection of VTC units (Cisco, Lifesize, Polycom, etc…)
  • Setup and load code into Control Systems (Crestron, AMX, Extron, etc…)
  • Setup and load code into DSP (BSS, Biamp, ClearOne, etc…)
  • Terminate Fiber
  • Install and configure Interactive displays (SMART, Planar, etc…)
  • Wireless Microphone frequency coordination
  • Video Wall setup and configuration
  • Occasional after hours and/or travel may be required.

Benefits of Being on the ASW Team

  • Health, Dental, Vision, and HSA
  • 401K
  • Profit sharing bonus
  • Sam’s or CostCo Membership
  • Use of Discount Tire fleet discount
  • Working with an amazing team and cool gear!
  • Company vehicle
  • Financial assistance with AVIXA and other certifications


Tagged as: CTS, q-sys, cts-i, av technician

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